Pimbrook Software

24669: Uploading data window scrolling in continuous loop with message, “Processing, please wait…”

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Last Modified:
Author: collins

This can happen whether you have Sage Drive set up or not

*Please only follow this step if you’re not using Sage Drive*

You must follow the steps below on the computer where your data is held. If you’re using a networked version of Sage Accounts, all other users must log out of the data.

1>Press the Windows Key + R on your keyboard > enter Services.msc > OK. OR through Control panel> Administrative Tools>services

2> Scroll down find and stop the following services: Right-click the required service > Stop.

  • Sage 50 Accounts Control v23
  • Sage 50 Accounts Service v23

3> Press the Windows Key + R > browse to:

  • 32 bit operating system: C:\Program Files\Sage\AccountsServiceV23
  • 64 bit operating system: C:\Program Files (x86)\Sage\AccountsServiceV23

4> for each of the following files, right-click the file > Delete > Yes.

  • sqlite3
  • sqlite3-Shm
  • sqlite3-wal

5> Close the browser window and start the following services:

To start a service press the Windows Key + R on your keyboard > enter Services.msc > OK > right-click the required service > Start.

  • Sage 50 Accounts Control v23
  • Sage 50 Accounts Service v23

Summary

If NOT Using Sage drive

  1. Stop the services on the server
  2. Delete the sqlite3 files
  3. Restart service

Still need help?

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